Shannon has been in the veterinary industry since 2000 when she graduated from N.C.T.A. and became a Licensed Veterinary Technician. She worked in 2 other clinics and with Dr. Gaines as an LVT prior to Ridgeview opening. A passion for animal medicine was only the beginning of her career. She keeps up her license as a technician to help with patients when needed but has transitioned into practice management over the past 10yrs. Even more, than helping the doctors and furry family members, she found that she enjoyed using her other skills to help build strong teams and positive cultures in the clinics while continuing to learn and grow herself. She is now the Practice Administrator for Ridgeview Animal Hospital, Walnut Creek Veterinary Clinic, and Skyline Veterinary Clinic.
She is also the proud mom of 2 teenage boys, Gavin and Malik, that keep her busy when she’s not in the clinics and a dachshund, Stella. Her sweet fur baby for the past 16 years!